We are totally focused on your printing project being a successful part of your marketing plan. Occasionally we will tell you, as politely as we can of course, that your print work is awful! We will try to point out anything that we find obviously wrong with your project if we spot something.
Ask any of our clients, we really try to fit in with your deadlines, and will always to our very best to get your work done for you as soon as possible. We will always go the extra mile to assist you. Our motto is “Your success is our success” and we really mean it!
Adeline and Guy Morris moved from South Africa to the
Gold Coast in 2005, with three kids and everything else in tow.
They were involved extensively in retail in South Africa, and for the first few years in Australia, Guy flew back and forth to South Africa, still involved in business on the other side of the world. The travel, missing the family, and of course the beautiful Gold Coast, convinced them to sell the South African interest, and start a local business on the Gold Coast.
Why Digital Printing?
They initially looked around at many different businesses,
and found that they liked the creativity associated that printing companies could offer, plus they really could not stand the thought of opening a coffee shop!
Adeline and Guy researched many of the printing companies on the Gold Coast, and looked at many print companies all over Australia. They found that although there are many good printers, and some offering cheap printing, the level of customer service offered, was generally disappointing, calls not returned, and emails blatantly ignored.
Most printing companies simply didn’t want to and quite frankly wouldn’t talk to you. They all wanted your business, but didn’t want to provide the customer service to back it up. Cheap printing is available in many places on the web, but you were in big trouble if you wanted to change something, get advice, or just talk to someone.
Gold Coast Printers ensures that there is a digital printing company who “had your back”. There was simply no-one around prepared to listen and help.
Guy and Adeline’s background is direct retail, where you live and die depending on your level of customer service. They built a great business in South Africa based on this principal, and decided to take the cheap digital printers Gold Coast has head on – with real determination, but a huge focus on providing exceptional customer service.
The business started as Print Pack and Post providing printing services Gold Coast could be proud of. We changed to Gold Coast Printers early 2017, as we found many people thought we were a leaflet distribution company, which was not the case.
We are changing the way people look at digital printing on the Gold Coast, and our blog provides helpful information to any business.
As digital printers, we can get short run jobs (up to around 1000 A4 copies) completed really quickly. Let us know that you need your job done at warp speed, and we will make it happen for you.
An associate introduced Guy and Adeline to wide format digital printing very early on in the journey, which really suited the business. They love making big signs, little signs, posters, banners, big stickers, little stickers, coreflutes, pull-up banners, almost anything on our fabulous modern machines.
They have become one of the leading digital printers on the Gold Coast by maintaining their strong customer service ethics, and backing this up with great quality print jobs. The intricacies in learning how everything works, and what everything means was probably the biggest challenge for the newbies of the industry but those early days are long past.
Most printing companies on the Gold Coast seem to be determined to talk in “Printspeak” but at Gold Coast Printers, we communicate in plain, easy to understand English, and help customers complete their projects successfully by great communication.
What began as a small print shop has now developed into a large digital printing business. Growth has been driven by the relationships with their clients. Capability has shifted from small digital print, to huge banners, bulk poster prints, magazine prints, booklets and a large array of products and services.